Returns & Exchanges
At Vastramay, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Return Process
- 1.Initiate Request
Log into your account, navigate to 'My Orders', and select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Inspection
Ensure the product is in its original condition with all tags intact and original packaging preserved to qualify for a refund.
- 3.Schedule Pickup
Once your request is approved, our courier partner will visit your address to collect the package within 2-3 business days.
- 4.Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method or store wallet within 7-10 days.