Frequently Asked Questions
Everything you need to know about shopping with Vastramay
How long does shipping take?
Standard domestic orders are typically delivered within 5-7 business days, while international shipping may take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for most items. Products must be unworn, unwashed, and include original tags and packaging.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most domestic locations.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure a perfect fit.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, due to photographic lighting and different screen calibrations, slight variations may occur.